Roof Racks · Window Tinting · Vehicle Signage · Auto Accessories

Altapac - Auto Accessories

94 Park Avenue Kotara NSW

FAQ/Help

FAQ Categories: Auto Window Tinting
Bull Bars
Car Alarms
Car Reverse Parking Sensors
Cruise Control
Electronic Rust Protecion
Mobile Phone Car Kits
Nudge Bars
L.E.D Light Bars and Spot Lights
Nudge Bars & Bull Bars
Paint Protection and Films
Paint, Fabric & Rust Protection
Roofs Racks & Carrying Solutions
Signs & Graphics
Snow Ski & Board Carriers
Sunroof's
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Window Tinting F.A.Q.S

Current Category: Roofs Racks & Carrying Solutions
  1. My car does not have gutters, how can racks mounted?
  2. How much weight can I carry on my roof racks?
  3. Are my car roof racks & accessories covered by my car Insurance?
  4. Roof racks, how do underground parking/bridges affect me?
  5. How do I know which roof rack will fit my car?
  6. Will my roof racks cause leaks inside my car?
  7. Can I get replacement parts for my roof racks?
  8. What kinds of bike racks do you sell?
  9. When I go through a car wash, should I leave my roof racks on my car?


1.   My car does not have gutters, how can racks mounted?
 

Most if not all passenger cars manufactured these days do not have rain gutters in the traditional sense. Some vehicle manufacturers place hidden mounting points under neath the black channels appearing on a lot of car roofs or insides door seal. If this is not the case normally a vehicle specific door anchor strap will be manufactured to mount inside the door opening and attach to the roof return. Many wagon and 4WD vehicles will also have raised roof rails running front to back which provide anchour points for cross bars.

  
2.   How much weight can I carry on my roof racks?
 

General the roof racks by themselves can support a lot more than the load rating provided. The ultimate decision on determining a load rating for your vehicle is the strength of the mounting system used on your car. It also must account for normal driving conditions and the relative forces in place. In serious 4WD and off road driving even further stress is placed on the roof racks and their component and under these circumstances the carrying capacity is reduced further. In general like most things common sense prevails. If you are unsure of the load rating of your car or roof racks please consult your drivers manual, check on the roof rack manufacturer's website or contact Altapac for advice.

  
3.   Are my car roof racks & accessories covered by my car Insurance?
 

With most car insurers you will need to present your receipt of purchase to your insurer to have you roof racks & accessories insured. Do this at the time of purchase for theft and other accidental damage cover. 

  
4.   Roof racks, how do underground parking/bridges affect me?
 

One of the most terrifying experiences for any rack owner owner is when they are brutally reminded about what gear they have on top of their car by driving under something that is too low. We recommend taking a measuring your vehicle height when your gear is fully loaded.

Along with taking note of warning signs when entering enlosed underground areas such as car parks, fast food drive thoughs, sub ways under bridges and a like.

  
5.   How do I know which roof rack will fit my car?
 

Altapac carry a wide range of leading brand roof racks that are made to large range of vehicle makes and models. Our professional trained staff can help you can find the best one for your car, needs & budget. Altapacs' team of employees have years of experience choosing & installing roof racks. We can offer you the right advice and assistance to help you determine the best roof rack solution for your vehicle.

  
6.   Will my roof racks cause leaks inside my car?
 

Not at all. No, Our roof racks are installed by our professional installers and there will be no leaking inside the vehicle. Our team of professional installers have years of experience, many with manufacturer specific training & they carefully select the product that is the best for the car.

  
7.   Can I get replacement parts for my roof racks?
 

Definitely! Altapac have a large range of replacement parts  available. Anything that we don’t have in stock we can definitely order in for you.

  
8.   What kinds of bike racks do you sell?
 

At Altapac we sell a large range of leading brands and types of vehicle bike carriers. Such as roof rack mounted, tow bar mounted, spare tyre mounted, clip on mounted and many more varieties.

  
9.   When I go through a car wash, should I leave my roof racks on my car?
 

Not at all! When you are washing your car you should remove the roof racks due to the following reasons:

1. The roof rack might get caught on some of the car washs machinery & damage your car & the car wash it self.
2. Using a hand held Wand when washing your car could blow dirt underneath the pads of your roof rack system, which will end up damaging the car's finish.
3. You may also want to remove the roof rack from the car,  so that you can clean away any water stains or dirt that has managed to get under your mounting pads. You should also check your roof rack contact points for wear & tear.